Communication Quotes

Socrates's Communication Wisdom

Quote

No one errs or does wrong willingly or knowingly.

—  Socrates

Insight

People choose wrong because they believe it's right at the time. Mistakes come from missing knowledge, not bad character.

Actionable Takeaways

  • Ask “what was I assuming?” after a mistake.

Daniel Goleman's Communication Wisdom

Quote

Anyone can become angry — that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way — this is not easy.

—  Daniel Goleman

Insight

Reacting is instant. Responding well requires practice, pause, and judgment you develop slowly.

Actionable Takeaways

  • Pause five seconds before replying when upset.
  • After any conflict, write three words describing what you actually needed.
  • Train hard to build muscles that put everyone around you in zen mode.

Bertrand Russell's Communication Wisdom

Quote

Do not fear to be eccentric in opinion, for every opinion now accepted was once eccentric.

—  Bertrand Russell

Insight

Conformity offers safety, but independent thinking offers the chance for discovery.

Actionable Takeaways

  • Read one article from a viewpoint you disagree with.
  • After group agreement forms, ask "what would contradict this?".